Smart Multimedia Manager (SMM) is a management software used for IP-PBX (SIP server features included) MCU devices in the next-generation multimedia telephony solutions of AddPac Technology.
SMM is software supporting the user management, device management, various call management, conference call management, event and trace monitoring, and powerful debugging of IP-PBX in PC platform environments based on MS Windows.

User and Group Management

Smart Multimedia Manager allows only a registered manager to log into either IP-PBX or a MCU device. A user can be registered with each group or organization. User profiles can include the user name, user ID, password, and pin number. The extension number of a user can be registered as the user’s phone number.

Device Management






Smart Multimedia Manager allows you to access IP-PBX and to register a device in operation. SMM provides several information fields such as the name, type, model name, status details, IP address, registration type (e.g. static and dynamic), extension number, and description of the device. This feature allows you to manage gatekeepers, audio/video Multipoint Conference Units (MCUs), IP multimedia terminals, and an organization for a device registration tree structure. IP multimedia terminals that can be managed include VoIP gateway series (e.g. 1-port to 256-port VoIP gateways: AP190, AP200, AP1100, AP2650, and AP6800), IP phone series (e.g. AP-IP200 and AP-IP300), and IP video phones (e.g. AP-VP300 and AP-VP200), and IP video gateways (e.g. AP-VG1000 and AP-VG2000) of AddPac. The Device Status field is categorized into Unknown, Registered, and Unregistered.

IP-PBX (SIP Server Features Included) Call Management



Call Management > Dial Plan > Phone Address



Call Management > Dial Plan > Route Address



Call Management > Dial Plan > Patition



Call Management > Dial Plan > Call Class



Call Management > Dial Plan > Translation Rule



Call Management > Feature > Pickup Group



Call Management > Feature > Service Address



Call Management > Call Managers > List


This feature is categorized into four functions as follows: dial plan of IP-PBX, management of call features such as call hunt, call pickup group, and call park, call services, and management of multiple call managers. The dial plan function allows you to manage phone numbers, routing addresses, call partitions (e.g. extension numbers, local calls, mobile phone calls, international calls, and supplementary service calls), call classes (Class 1: intercom calls, local calls, mobile phone calls, and international calls), Class 2, Class 3, Class 4, and Class 5: intercom calls), call translation rules, and centrex groups. The call features management function allows you to manage call pickup numbers of each group or team, call park, and call hunt. The call services function enables the assistant feature and allows you to set and manage an address and a codec used for voice mails. Voice codecs such as G.711 and G.729 are currently supported by voice mails. The multiple call manager management function is enabled when more than IP-PBX exists on a network. This feature is enabled at redundant and hierarchical call managers in an environment where IP telephony services are enabled among headquarters and several branches.

Conference Management



Conference Management > Conference Rooms



Conference Management > MCUs

Smart Multimedia Manager enables voice and video MCU management. This product allows you to manage several MCUs and conference rooms. The conference room management feature allows you to set information on participants and a variety of audio and video as well as on the representative number of a conference call and to set various information (e.g. type and status display) on a conference call by enabling the conference call setting feature.

Event & Tracing Monitoring



Event & Monitoring > Event Configuration



Event & Monitoring > Event Monitoring



Event & Monitoring > Active Call Monitoring



Event & Monitoring > Trace Monitoring



Event & Monitoring > Call History


Smart Multimedia Manager is an efficient device for operating a call manager by supporting the log, event, and trace features for powerful status display and by troubleshooting failures, and helps you to perform efficient technical support in real-time.
SMM supports call monitoring on active IP-PBX calls, call history management, active conference monitoring, detailed events for debugging, and call trace so that this product along with Smart Log Analyzer can ensure the most advanced and best debugging quality.